We have members who are not receiving emails from HGA, and only discovering an event is on through contact with other HGA members. We think this is mostly a problem with the spam/junk filters at the recipient’s end. To ensure our emails are getting through, we plan a specific mail out to solve this problem.
In April we will send an HGA all-member email with a link to Google Forms. We ask that everyone who receives the email to please click through to the Google Form. It has one question – “did you receive this email?” and you reply “yes” because you obviously did.
For those that do not reply, we will follow up with a phone call/text to check that we have the correct email address. If the email address is correct, then we need that member to search their junk mail and then add the HGA email to the “safe sender list” (or other ‘not junk mail” function, depending on the email provider).
Thank you in advance for your help resolving this issue.